Community Supports & Services

Resources for Families and Students

The following websites provide resources to help students and parents, guardians and caregivers.

Parent resources  Student resources

Promoting Relationships and Eliminating Violence Network

Centre for Youth Crime Prevention

Media Smarts

Kids Help Phone

Victim Services Durham Region

Cyber Security Ontario - K-12 Zone

If a student is experiencing a mental health crisis and needs immediate support, they should be encouraged to:

  • call the Durham Crisis Line at 1-800-742-1890; or
  • call 310-COPE at 1-855-310-COPE (2673); or
  • go to the nearest emergency room.

Students and/or families may also wish to access the following resources:

  • Kids Help Phone: is available for anyone age 5 to 20. Counsellors are available 24/7 to support children and teens by phone, text, or online chat in English or French. Call 1-800-668-6868 or text CONNECT to 686868.
  • Black Youth Help Line: specifically responds to the need for a black youth specific service. It promotes access to professional, culturally appropriate support for youth. Open daily from 9:00 a.m. to 10:00 p.m. (1-833-294-8650)
  • First Nations and Inuit Hope for Wellness Help Line: offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada. Available 24/7 and toll free in both English and French. (1-855-242-3310)
  • DCDSB Social Work Access Line: DCDSB students and families can call the Social Work Access Line and leave a voicemail with their contact information. A DCDSB mental health professional will call them back to provide support. (905- 576-6150 ext. 21021) Note: This is not a crisis line and is not monitored 24/7.
  • Be Safe: is a mobile app that aims to help youth make a decision about seeking help in a crisis. Be Safe was developed in full partnership with youth and professionals. It helps youth find help when they need it and supports them through the process of reaching out when it feels overwhelming. Download the BeSafe app today.
  • LGBT Youth Line: call 1-800-268-9688; text 647-694-4275; or online chat https://www.youthline.ca

For additional mental health supports visit our Mental Health & Well-Being webpage.