Resources

We have compiled resources for students, families and staff to support mental health and well-being. Please explore the resources below to learn more.

Resources available in Durham Region

The following resources and supports are available in Durham Region. Your family doctor can also be a source of information and support, and can provide referrals to specialized services.

Quick Access Services (formerly Frontenac Walk-in Clinic (age 12 to 18)

Available Monday to Friday on an appointment basis. 
Must first complete intake referral through Central Intake Services:1-888-454-6275. 
Please call 905-579-1551 Ext. 234 to schedule a session.

Clinic Hours: Wednesdays from 11:00am to 6:00pm.
All appointments are pre-booked by the Clinic Coordinator at 289-509-0603, ext. 3203.

Supports available in Durham Region include: 

  • 211Ontario: Call 211 | Toll-Free Number: 1-877-330-3213 | TTY: 1-888-340-1001
    • A free service that connects individuals with the complete range of government, health, community and social services in their communities. 

ConnexOntario

  • Togetherall 
    • (Formally Big White Wall) - a free online mental health and well-being service offering self-help programs and safe, anonymous online support, 24/7 for age 16+ (adults)

Family Navigation Project

Sunnybrook Health Sciences Centre provides expert navigation of the mental health and addictions service system for youth and their families, who are living in the Greater Toronto Area. They are a phone and email service helping youth ages 11 to 29, and their families, navigate mental health and addiction systems. If you live in the Greater Toronto Area (Durham, Halton, Peel, Toronto or York), please reach out for support. They will respond within one to two business days.

Visit their website
Call: 1-800-380-9FNP or 1-800-380-9367
Email: familynavigation@sunnybrook.ca 

Web Resources 

The accordions below provide some recommended websites for parents and students to find helpful information related to mental health.

  • SMHO By Your Side - Parent, guardian and caregiver resources to support mental health learning and well-being for every family.

  • Anxiety Canada - a website for youth and parents to access resources, information and interactive tools for coping with stress and anxiety.

  • Be Safe app - download this app and be informed on the mental health help available in Durham Region. It allows youth to make a safety plan and helps make decisions about appropriate help in a crisis.

  • COVID-19 Youth Mental Health Resource Hub

  • Kids Help Phone - information on a variety of mental health topics and social issues; confidential phone and web counselling for youth up to age 20.

  • Mind Your Mind - a website for youth and young adults to access resources and interactive tools for mental health and wellness.

Resiliency is the ability to handle life's ups and downs in positive ways; the ability to deal with disappointments and bounce back from challenges. Individuals develop skills for resilience when they are successfully engaged in school activities, have opportunities to develop positive relationship skills, and strengthen their confidence in problem solving. Adults, including parents and teachers, play an important role in helping a student engage in the school environment and access resources needed for success and wellbeing.

The following resources from Durham Region Health Department can help your children or teens become resilient:

Protocols and Strategies

The following documents include DCDSB's Mental Health Strategy, Suicide Prevention and Intervention Protocol, and Suicide Postvention Protocol.