Step 1: Classroom Educator |
The first place to address classroom-related questions or concerns is your classroom educator. Parents, guardians and caregivers are encouraged to respectfully review the question or concern with the staff member directly involved, such as your child's classroom teacher or early childhood educator.
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Step 2: Principal/Vice-Principal |
If the question/concern is not resolved with the classroom educator, you would like more information, or the matter is beyond the classroom, talk to your school principal or vice-principal. They can help with areas such as:
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Step 3: Senior Administration |
If the question or concern is not resolved at the school level, you may request that the matter be referred to the Family of Schools Superintendent or other member of Senior Administration, including the Human Rights & Equity Advisor. |
Step 4: Director of Education |
If the question or concern is not resolved at the senior administration level, the individual may request that the matter be referred to the Director of Education. As the board's senior official, on operational matters the decision/response of the Director of Education will be final. |
We endeavour to acknowledge questions, inquiries and/or concerns within two business days.
In Durham Catholic there are eight elected Trustees who form the Board. The Board of Trustees is responsible through the Director of Education, for holding all of our schools accountable for:
Trustees are responsible for board policies and approving the budget.
Members of the community may contact individual Trustees for policy-related matters at any time. For all other matters, please follow the process outlined above.